This page is designed to answer frequently asked questions regarding ticket and purchasing polices.
- What does a badge do for me and what does it get me into?
- Where can I pick up my badge?
- Does NYILFF offer group sales?
- What does a single ticket get me?
- Can a film get sold out if I have a badge?
- Does the NYILFF oversell?
- What if the film I want to see gets sold out?
- Do films start on time?
- Are there any refunds?
What does a badge do for me and what does it get me into?
A badge provides access to the festival's films, panels and parties and includes an official registration bag and festival catalog. Admission to all events is on a strictly first come, first served basis. The badge excludes Opening Night, Closing Night, Dominican Night and Red Carpet Premieres.
PLEASE NOTE: Badge holder must show picture ID to obtain tickets with a badge.
Where can I pick up my badge?
Roosevelt Hotel
45 East 45th Street
@ Madison Avenue
Dates: 7/27 - 7/30
Hours: Monday – Thursday 12:00 - 6:00 PM
Friday 12:00 – 4:00 PM
Does NYILFF offer group sales?
Special rates are available for group of 20+. Please e-mail: NYILFFGroups@gmail.com with your complete contact information and the film in which you're interested.
Please Note: Discounts are not available for special event screenings.
What does a single ticket get me?
Entrance to one movie.
Can a film get sold out if I have a badge?
We do our best to accommodate all badge buyers by holding seats until 10 minutes before show time. We urge you to arrive early and cannot guarantee seats once the film begins.
Does the NYILFF oversell?
No, we do not. We do make every effort to accommodate everyone. We have instituted a strict ticketing policy to prevent any overages.
What if the film I want to see gets sold out?
Never say "sold out". Even if advance tickets are no longer available, don't give up; just think Stand-By. Approximately 15 minutes prior to a film's or panel's scheduled start time, we start admitting those customers standing in the Stand-By line, until the theater is at capacity. The festival screens almost every film twice, so everyone has a chance to see a film. We suggest flexibility when you consider your movie and event schedule. Also, please arrive early.
Do films start on time?
The festival makes every effort to start each film on time. We ask that you please arrive early and please have patience.
Are there any refunds?
There are no refunds or exchanges.
